Terms and Conditions

Legal agreement governing the use of our services

These Terms and Conditions constitute a legally binding agreement between you and Finero. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. These terms apply to all visitors, users, and others who access or use our services.

Last updated: November 28, 2025

Effective date: November 01, 2025

Binding Legal Agreement

1. Agreement to Terms

By accessing or using our website and services, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our website or services. We recommend that you print or save a copy of these terms for future reference.

2. Capacity to Contract

You represent that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions. If you are accessing our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

3. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Finero regarding the use of our website and services. These terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

4. Amendment Rights

We reserve the right to modify these Terms and Conditions at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page. It is your responsibility to review these terms regularly. Your continued use of our services after any modifications indicates your acceptance of the updated terms.

User Obligations and Responsibilities

1. User Conduct Requirements

As a user of our services, you agree to:

  • Provide accurate, current, and complete information when requested
  • Maintain and promptly update any information to keep it accurate and current
  • Use our services only for their intended purpose and in accordance with all applicable laws
  • Respect the rights of other users and third parties
  • Cooperate with us in resolving any service-related issues or disputes
  • Notify us immediately of any unauthorized use of your account or security breach

2. Prohibited Activities and Behaviors

You expressly agree not to:

  • Use our services in any way that violates any applicable federal, state, local, or international law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Transmit any advertising or promotional material without our prior written consent
  • Impersonate or attempt to impersonate Finero, a Finero employee, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Use any robot, spider, or other automatic device to access our services for any purpose without our express written permission
  • Use our services in any manner that could disable, overburden, damage, or impair the site

3. Content Guidelines and Restrictions

Any content you submit through our website must not be illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable. You must not submit content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.

4. Compliance Obligations

You are solely responsible for ensuring that your use of our services complies with all applicable laws, regulations, and industry standards. This includes but is not limited to data protection laws, consumer protection regulations, and any professional or ethical guidelines that apply to your situation.

Indemnification

1. Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless Finero, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of our services.

2. Scope of Indemnification

The indemnification obligation includes but is not limited to claims arising from your breach of these terms, your misuse of our services, your violation of any law or regulation, your infringement of any intellectual property or other rights of any person or entity, or any content you submit through our services.

3. Defense of Claims

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You will not settle any claim that affects us without our prior written consent.

Disclaimers, Warranties, and Liability Limitations

1. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Finero disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

2. No Guarantee of Results

We do not warrant that our services will meet your specific requirements or expectations, that our services will be uninterrupted, timely, secure, or error-free, that the results obtained from the use of our services will be accurate or reliable, or that any errors in our services will be corrected. We make no guarantees regarding specific cleaning outcomes, as results depend on numerous factors including material condition, age, and previous treatment.

3. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Finero, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services, any conduct or content of any third party on our services, or any content obtained from our services.

4. Exclusion of Consequential Damages

Even if we have been advised of the possibility of such damages, we shall not be liable for any consequential, incidental, indirect, exemplary, or punitive damages whatsoever arising out of or in connection with these Terms and Conditions or the use of our services. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

5. Aggregate Liability Cap

Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid us for the specific service giving rise to the claim, or one hundred dollars ($100) if no payment was made, whichever is greater.

Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms and Conditions where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

In the event of force majeure, we will make reasonable efforts to notify affected parties and to resume normal operations as soon as practicable.

Dispute Resolution and Legal Matters

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Finero operates, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction.

2. Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, the parties agree to first attempt to resolve the matter through good faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue legal remedies as provided in these terms.

3. Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms and Conditions shall be brought exclusively in the courts of competent jurisdiction in our operational area. You hereby consent to and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

4. Waiver of Class Actions

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive your right to participate in a class action lawsuit or class-wide arbitration.

Severability and Waiver

1. Severability Clause

If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable for any reason, that provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions will continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the invalid provision.

2. No Waiver

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights or provisions. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of Finero. No waiver of any breach of any provision shall constitute a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions.

Assignment and Transfer

These Terms and Conditions, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent, but may be assigned by us without restriction. Any attempted transfer or assignment by you in violation of this provision shall be null and void.

We may assign our rights and obligations under these Terms and Conditions to any party at any time without notice to you. This includes assignment to affiliated companies, successor entities, or third parties who acquire our business or assets.

Third-Party Rights and Interactions

1. No Third-Party Beneficiaries

These Terms and Conditions are for the benefit of you and Finero only and are not intended to confer any rights or remedies upon any person other than the parties to these terms. No third party shall have any rights to enforce any provision of these Terms and Conditions.

2. Third-Party Services and Content

Our website may contain links to third-party websites or services that are not owned or controlled by Finero. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party content or services.

Questions and Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us through our contact page. We will make reasonable efforts to respond to your inquiries in a timely manner.

For legal notices or formal communications, please clearly indicate "Legal Notice" in your message subject line to ensure proper routing and handling.